Water and the Need for Trust

We understand that we sell products that carry water and some of that water is inside your walls where you can’t see it. Here are some of the things we do to make sure nothing goes wrong with our products. All of us here at Atmosphyre work hard to make sure the products you get work the way they should and we want people to feel comfortable with buying from us. Here are some of the things we do to help our customers feel a little more comfortable with purchasing from us. This is what we do here each day to help build buyer confidence.

Every Valve is Tested Before it Ships To You

We physically hook up every valve by hand that goes into your wall and test it at 65 psi water pressure for 8 hours to make sure it does not leak. This lets us know that when we ship that valve to you, we know it will not leak in your wall.

Live Person Takes Your Call

There is no “press 1 for this, press 2 for that”, with us, a real person answers the phone each time you call us. Feel free to call us and ask any question about any of our products, we love to help answer questions.

Tech Phone Just for Photos and Video

Using SMS or Whatsapp, you can text us videos or send photos of any issues or questions you have on your project and we can help in real time.

Needing Replacement Parts

We have every part in stock and they ship out the same day as they are ordered with overnight shipping.

Logistics with a live person

We have a person dedicated to just tracking your package and asking you if you received it. There is someone here every day watching your package as it moves along from us to you. If there is any delays while it is on the way, we let you know. If there is a need to return something, or change something to ship sooner, this person is there to assist you.

TECH SUPPORT PHONE 518-802-8630

You can call, text, send video/photos of any issues you may be experiencing